$125/user/month
Someone to call when something breaks.
- Remote help desk
- Email and phone support
- Software install and configuration
- Monitoring and patching
- Next-business-day response
IT Support
Your remote IT department.
When something breaks, you call us instead of Googling it. Remote support for small businesses that need an IT team but can’t hire one.
Monthly retainers
Three per-user tiers.
Remote support priced per user, per month — the industry standard in 2026, and the model that scales with your team without renegotiating every time you hire someone.
$175/user/month
Running the office.
- Everything in Essential, plus:
- Remote new-device setup
- Printer and scanner support
- Email administration
- Same-business-day response
$250/user/month
A real IT department.
- Everything in Professional, plus:
- Backup monitoring
- Baked-in security monitoring
- Quarterly review call
- Priority response
Every price is a starting point. Scope drives the final quote — we’ll work with you.
What’s not included
The fine print.
Plain about what these retainers do and don’t cover, so nothing surprises anyone.
-
On-site visits.
We’re remote only — easier on the schedule and cheaper for you.
-
Hardware purchasing.
We advise on what to buy. You purchase it directly so the warranty stays in your name.
-
Major projects.
Office moves, new network setups, server builds — these get a separate quote.
-
Cybersecurity services.
Separate offering. Bundle pricing available below.
Bundles
IT + Security Watch.
Take IT support and Security Watch together and save 15% on your monthly IT rate, plus a break on setup. One relationship, one bill, one person who knows your whole environment.
Essential + Security Watch
IT $106/user/mo vs $125/user/mo
+ Security Watch $400/mo
Combined setup $800
Professional + Security Watch
IT $149/user/mo vs $175/user/mo
+ Security Watch $400/mo
Combined setup $800
Complete + Security Watch
IT $212/user/mo vs $250/user/mo
+ Security Watch $400/mo
Combined setup $900
Every price is a starting point. Scope drives the final quote — we’ll work with you.
Need something simpler?
General tech work.
- $75–$100/hr — simple tech work (data transfer, device setup, basic configuration).
- $125/hr — technical or security-focused work.
- 1 hour minimum for all hourly work.
All prices listed are starting points. Every business is different, and we’d rather work with you on pricing than lose the chance to help. If budget is a concern, say so — we’ll find a way to make it work.
Ready to talk?
Email us with a sentence about your setup — team size, what tools you use, and what’s been frustrating you. We’ll reply with the tier that fits.